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Shop With Confidence - Your Information is Secure!

We know that you may have some concerns regarding your use of your credit card on-line, so here are a few answers to some of our most-asked questions:

I'm worried about using my credit card to place an order. What can go wrong?

Nearly all credit card companies have consumer-friendly policies that promote the use of bank debit cards and credit cards over the Internet. Federal Law dictates that the maximum amount you can be liable for if your card is stolen is $50. Even if someone charges $10,000 worth of merchandise on your card, the maximum you will be liable for is $50, and in almost all cases, that amount is waived by your credit card company.

How does Pelican Parts protect customer information?

All data transmitted to and from the Pelican Parts site is encrypted by what is called a Secure Sockets Layer, or SSL. We use state-of-the-art 128-bit SSL encryption certificates issued by Network Solutions - one of the Internet's leading, and safest provider of security for Ecommerce websites. All important information is encrypted using this technology before it leaves your computer. The encrypted information is then received by our website, placed behind a secure firewall, and then decrypted in order to process your order. You can always be sure that your information is secure by spotting the small lock icon near the URL of your browser:

You can also view our Secure Sockets Certificate by clicking on the Network Solutions verification seal.

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

All the Pelican Parts websites are also protected by ScanAlert.  To ensure hackers can't steal your private information from the web sites where you shop, ScanAlert's technology acts like a "Super Hacker," conducting daily security scans of every known way for hackers to break-in. Only when they can certify a site is HACKER SAFE will you see the certification mark appear.

ScanAlert thoroughly audits the Pelican Parts websites every day using over 10,000 different security tests. These tests are based on hacker activity information collected every 15 minutes from hundreds of private and government sources worldwide.

If ScanAlert finds any holes that could allow hackers to steal your personal information, they notify us immediately with instructions on how to resecure the site. ScanAlert controls the certification image; not us. You will not see the certification mark on the Pelican Parts pages if our site does not pass our daily security audits.

How safe is it really?

The Internet is actually one of the safest methods of using your credit card. Because of the use of advanced encryption, the task of obtaining stolen credit cards is extremely difficult. In comparison, your credit card information is more likely to be stolen by a waiter or waitress at a restaurant, or a desk clerk at a local hardware store. Again, your maximum liability for stolen credit cards under Federal Law is only $50.

What about security at Pelican Parts Headquarters?

Our Internet servers are constantly monitored for illicit activity. Our systems are protected behind multiple firewalls, and run on security industry-leading platforms from Cisco, SonicWall, Netgear, and a host of others. Information in our databases are triple-encrypted before stored, and protected against both internal and external hackers. is tested daily and is certified to meet all the requirements of Federal and California state regulations to protect the security, confidentiality, and integrity of your personal information. We here at Pelican Parts are committed to maintaining only the highest level of security for your personal information at all times. This includes the periods during and after your purchase. We have adopted the highest standards of Internet Security, and our servers are constantly monitored and updated with the latest security patches and fixes as soon as they become available.

In addition, as of June 30th, 2005, Pelican Parts, LLC has complied with the network scan tests that are required as part of Visa and Mastercard's new Cardholder Information Security Program (CISP) compliance program. This program requires us to adhere to strict rules for protecting and processing your credit card information. For more information on this program, and the requirements we have to meet, please see the CISP Information page on

About Us
Pelican Parts, LLC
1600 240th Street
Harbor City, CA 90710
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