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Convertible Top Mechanism Repair - Porsche 911 Carrera
 
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Pelican Technical Article:

Convertible Top Mechanism Repair - Porsche 911 Carrera

Time:

3 hours3 hrs

Tab:

$0

Talent:

*

Tools:

Torx screwdrivers/sockets, Phillips screwdrivers, hex socket set

Applicable Models:

Porsche 996 Carrera models (1999-05)
Porsche 996 Turbo, GT2, GT3 (2001-05)
Porsche 997 Carrera models (2005-12)
Porsche 997 Turbo, GT2, GT3 (2007-13)

Parts Required:

New motors, pumps

Hot Tip:

Make sure the system has enough fluid inside

Performance Gain:

Convertible top works smoothly

Complementary Modification:

SmartTOP Override

The convertible top on the Porsche Carrera is hydraulically actuated. This means that rather than using the traditional approach of cable and pullies, the car uses a set of pressurized cylinders to both open and close the top. Over time, the system can leak or fail, causing your convertible top to get stuck in either the up or down position. In this article I will explain the basics of the system.

The basic operation of the system boils down to the use of two hydraulic actuators, mounted inside each rear interior panel. Each actuator is fed by the main system pump. If the system is low on fluid, it can operate loudly and cause the top to stop working. If you are having problems with your top, there is a chance you could just be low on hydraulic fluid. Sometimes simply adding fluid to the system can get it working again. Additionally, the fluid in the reservoir can go bad, especially if there are leaks or contaminants, causing the system to work harder.

Begin by moving the convertible top to the service position. This is where the front edge of the convertible top is about 12-15 inches from the top edge of the windshield. This is so you can keep the body flap open and also gain access to the pump. Once the top is in the service position, look under the rear window flap to find the guide cable connections. These are attached to the car with two ball joints (picture 1). The idea here is to keep the rear window flap down when the top is opening or closing. Pop both cables off the ball joints and fold the rear window flap up over the top.

Directly below, you'll see a carpeted area held in place with four plastic rivets. Pry the rivets out with a small screwdriver and carefully work the carpeting over the two large plastic blocks on either end. Once the carpet is clear of the blocks, pull the carpeting up and out of the car. You'll see the hydraulic pump for the system underneath. You'll also have access to the rear body flap motor as well as the DME computer and the relays. Locate the two hydraulic lines going out from the pump to the actuators. In between the lines on the pump, you'll see a hex plug. This is where you fill the system. Directly under the pump is the fluid reservoir. Shine a flashlight behind it to see the fluid level inside. The fill level line is right below the fill port plug. If you have determined that the fluid level is low, remove the hex plug and use a small syringe along with some plastic tubing to fill up the reservoir.

Another part of the system that can fail is the front latch mechanism on the center front of the convertible top. This motor assembly extends a hook out that latches the top against the windshield frame. If the motor inside fails, you can still manually open or close the latch. To access the latch assembly, pry the plastic cover off the latch mechanism from the front. Underneath you'll see the manual over-ride actuator and the mounting points for the latch mechanism. To open or close the latch, insert the 6mm hex key into the over-ride actuator and turn it counter-clockwise to close the latch (this is the same tool used to emergency open/close the entire top, located behind the rear seat panel) Turning it clockwise opens the latch. If you need to replace the entire latch mechanism, remove the four Torx bolts holding it to the convertible top and then remove the electrical connectors going to it. Installing the new latch mechanism is the reverse of removal.

If the convertible top cannot be opened using the switch, you can open it manually. This procedure is intended to be used only as a last resort as you can lose the reference points for the system to operate correctly, requiring the use of a Porsche factory computer to reset them. Begin by removing the rear panel behind the seats. This is held in place by two Philips head screws.

Once the panel is removed, you'll see the two access points for opening and closing the top as well as the tool stored on the bulkhead. For instructional purposes, we will assume the top needs to be closed. Begin by prying the circular covers off the roll bar bulkhead and insert the tool into the hex slot below. Now rotate the tool until both side flaps have been opened.

Now move back to inside the car. Locate the port on the right which turns the convertible body flap motor. Insert the tool and rotate it counter clockwise until the body flap is fully extended. Now insert the tool into the left side port and turn it counterclockwise one turn. This port is a pressure relief screw for the convertible top. Opening it allows you to grab the top and manually move it yourself. Grab the top in the middle and pull it up and over the car. Now use the manual over ride on the front latch mechanism to lock the top down.

Figure 1

1:: Once the top has been extended into service position and the rear body flap is open, access the hydraulic pump by first prying the rear window guide cable ends off the ball joints on either side of the car (blue arrow)

2:: Now fold the rear window flap up and over the convertible top to access the area directly below.
Figure 2

2:: Now fold the rear window flap up and over the convertible top to access the area directly below. You can see end of the guide cables that have been disconnected here (blue arrow)

3:: Pry out the four black plastic tabs holding the upper part of the carpeting to the roll bar bulkhead (green arrows).
Figure 3

3:: Pry out the four black plastic tabs holding the upper part of the carpeting to the roll bar bulkhead (green arrows).

4:: Begin removing the carpeting by stretching the carpeting over the black plastic block on either side of the car.
Figure 4

4:: Begin removing the carpeting by stretching the carpeting over the black plastic block on either side of the car. Once free of both blocks, lift the carpet out of the car.

5:: Shown here is the hydraulic pump that powers the whole mechanism.
Figure 5

5:: Shown here is the hydraulic pump that powers the whole mechanism. Over time, it may be necessary to add fluid to the reservoir below the pump (yellow arrow). To add fluid, remove the fill port plug (green arrow). Add hydraulic fluid until the level in the reservoir reaches the high mark which is located below the fill plug. Use a syringe with a long tube to both withdraw the old fluid from the reservoir and also add new fluid. Here you can also see the DME (blue arrow) and the DME relays (red arrow).

6:: Shown here is one of the two hydraulic actuators used to both raise and lower the top (green arrow).
Figure 6

6:: Shown here is one of the two hydraulic actuators used to both raise and lower the top (green arrow). They are located behind each rear side panel. The actuators are mechanically linked to the convertible top frame, so that when the actuators expand, the top raises. Here you can see parts of the convertible frame (blue arrows).

7:: The front latch at the windshield can also fail over time.
Figure 7

7:: The front latch at the windshield can also fail over time. However, you can also manually override the electric motor. Pull the cover off the front latch mechanism by pulling down on the plastic cover at the front (insert upper left, green arrow). Shown here is the front latch assembly with the cover removed. In thisPicture, you can see the manual override port (green arrow). Turning the 6mm screw inside counter-clockwise closes the latch, turning it clockwise opens the latch.

8:: To remove the latching mechanism, remove the four Torx bolts holding the latch assembly to the front of the convertible top (green arrows).
Figure 8

8:: To remove the latching mechanism, remove the four Torx bolts holding the latch assembly to the front of the convertible top (green arrows).

9:: Once the front latch assembly has been removed from the top, squeeze the black tabs on both of the electrical connectors (green arrows) to disconnect them.
Figure 9

9:: Once the front latch assembly has been removed from the top, squeeze the black tabs on both of the electrical connectors (green arrows) to disconnect them. Now you are ready to install the new latch assembly.

10:: Access the manual over-ride for the top requires removal of the panel directly behind the upper rear seats.
Figure 10

10:: Access the manual over-ride for the top requires removal of the panel directly behind the upper rear seats. Fold the rear seats down and remove the two Phillips head screws holding it in place. Now pull the panel out of the car.

11:: Once the rear body flap has been removed, you'll have access to manually lower or raise the top.
Figure 11

11:: Once the rear body flap has been removed, you'll have access to manually lower or raise the top. Shown here is the bleed valve used to actuate the convertible top frame (green arrow), the manual motor override for the rear body flap (yellow arrow) and the actuation tool stored on the bulkhead (purple arrow).

12:: To manually open or close the top, you'll first need to use the tool to open the side flaps on the car (green arrow).
Figure 12

12:: To manually open or close the top, you'll first need to use the tool to open the side flaps on the car (green arrow). Rotate the tool counter-clockwise until the side flap is fully open (yellow arrow).

13:: You'll next need to open the body flap on the rear of the car.
Figure 13

13:: You'll next need to open the body flap on the rear of the car. Insert the tool into the port on the right (green arrow) and turn the tool counter-clockwise until the body flap is fully extended. The left port on the car is simply a pressure relief valve for the convertible top pump (blue arrow). You'll need to open this port to allow the system pressure to bleed off. Turn the valve counter-clockwise one revolution. If the top is already closed, simply push it back until it folds back into the car by itself. If the top is already open, grab the top in the middle and pull it up and over until it is just nearly closed. Now use the front latch assembly over-ride port to close the top fully. Once closed, re-tighten the valve. Keep in mind that using this method of opening and closing the top may require you to reset the reference points in the system using a factory Porsche computer, such as a PS2.

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Comments and Suggestions:
mIKE Comments: is there any reason you cant raise the rear side windows the roof id down in a 2004 911 Cab ?
August 16, 2015
  Followup from the Pelican Staff: They can't be raised when the top is down. - Nick at Pelican Parts  
Otis_Spode Comments: Hey Nick, I'm working on a 2001 Porsche Carrera top and the side flaps don't move in the down position. If I manually move them the tonneau cover latches and the top will close in the up position if I move them in the other direction. What is the trigger or common problems with these flaps?
August 11, 2015
  Followup from the Pelican Staff: Does the top unlatch at the windshield and begin to move? - Nick at Pelican Parts  
ben Comments: 2004 porsche turbo cabriolet. Top is stuck down. It was working fine. The cowling still works. No noise, no visible leaks. The only thing I noticed before putting the top down was loose, ripped fabric on the inside of the top behind the back window. Any chance the fabric got stuck in the frame when I put it down and is preventing top from going up?
August 4, 2015
  Followup from the Pelican Staff: if the fabric was stopping it, you should be able to help it go up. I would think the problem is elsewhere. Does the light blink when you try to raise it? - Nick at Pelican Parts  
walt Comments: 1999 carrera when i put the hard top on the rear windows will not go up. is ther a switch i must set.
July 9, 2015
  Followup from the Pelican Staff: It may not be making contact with the switches properly. Have to tried pushing down on the rear lid or top when it is down? - Nick at Pelican Parts  
don Comments: I have a 1999 996 and the top was going up and down perfectly. Then this morning while trying to program my key, I was having the top go up and down a few times as well with the key. Then I heard a quick beep of the horn, and now my lid will open but stop about 1" up. It looks like the passenger's side isn't raising, just the driver's. The fluid level is just below the cold line and it is cold. Any ideas?
July 7, 2015
  Followup from the Pelican Staff: The up and down may have accelerated an underlying issue. if you assist the lid, does it open? - Nick at Pelican Parts  
TopDownAlways Comments: I have a 2000 996 Carrera with the type 1 latch it has three microswitches, hook continously cycles, seems to lock but then opens, tried pushing on the hook/lock, tried pushing up on the two prong plastic activator around the hook to see if the back windows close but they don't; open the latch and seems to be cycling fine, took it out and tested the three microswitches with and ohm meter all seem to open and close ok. I read on another forum the plastic cover around the hook when it cracks can cause a similar problem. Mine is worn and cracked but I don't see how this would make a difference in the latching since it does not touch anything in the mechanism and the microswitch is a separate actuator/part. Any suggestions?


June 30, 2015
  Followup from the Pelican Staff: The hook needs to press the center latch microswitch a specific distance. If the plastic cover is not intact the microswitch will not get the signal and the latch will keep trying to reach the switch. I would close the top and when the front latch makes contact with the microswitch use a pocket screwdriver to slide along the side of the hook and press up on the microswitch. If the hook stops replace the plastic cover first, and then if that does not make a difference replace the microswitch assembly. - Casey at Pelican Parts  
Ken S. Comments: On Figure 3, is there a part number for the 4 black plastic tabs that hold that carpet to the roll bar bulkhead. Mine are old and brittle and would like to replace. Thank you,
June 19, 2015
  Followup from the Pelican Staff: I’m not the best with part numbers.

Give our parts specialists a call at 1-888-280-7799. They can figure out what part or repair kit you need. - Nick at Pelican Parts
 
Michelle Comments: My 911 Cab is a 1989
June 16, 2015
  Followup from the Pelican Staff: I apologize the manual number I gave you is not for your car...go to pelicanparts.com and search for part number:
PEL-P989 for the manual that applies to the 1989 Cabriolet. Cool car!! - Casey at Pelican Parts
 
Michelle Comments: I need your help! Battery failed last night on my Porchea 911 Cab while top was down; got jump start and made it home. However, when I was putting the top down the battery failed again when top was about 4 inches from closing/locking. Replaced battery but now the top won't move, and the "top" light in dash above speedometer doesn't come on when key is in proper position. Windows still work and the fuse appears to be ok position #1. What do you suggest? Can I get a manual to figure out how to put top up or down manually to get it somewhere to fix? I need your help!!! Thank you!
June 16, 2015
  Followup from the Pelican Staff: Yes the Bentley Manual does have the emergency closing procedure. Go to pelicanparts.com and search for: PEL-P905 to find the manual. Definitely worth the money it has TONS of good information for you. I would suggest checking the parking brake switch though. When you lift the parking brake lever does the "park brake" light come on in the dash? - Casey at Pelican Parts  
boys toy Comments: Hi
Had my 2001 996 c2 parked up over the winter in the garage with the roof down. first time out today and tried to raise the roof but only the front windows whent down and the clam shell raised and the side flaps. then nothing. Any help would be appreciated
June 16, 2015
  Followup from the Pelican Staff: Sometimes things get sticky. I would repeat that a few times making sure the side flaps go all the way down and up. That should fix it. Once it opens all the way, repeat the process a few times to get everything used to moving again. I recommend doing this with the engine running. - Casey at Pelican Parts  
Peterg Comments: I have 99 Cab with a roof not working, can't get passed the wondows opening. Think I need a repair manual. What price are they and shipping to Australia?
Cheers
PeterG
June 15, 2015
  Followup from the Pelican Staff: Go to Pelicanparts.com search for this part number: PEL-P905 the website will calculate the shipping cost for you! - Casey at Pelican Parts  
Bignick Comments: Thanks Casey! I tried what you suggested only an assistant wasn't handy so I pushed the rocker switch and reached around with a gentle lift myself. The top opened fine and I tried it several times without assistance. Appreciate the tip!
June 11, 2015
  Followup from the Pelican Staff: Excellence through teamwork! Enjoy your car... - Casey at Pelican Parts  
Bignick Comments: On my '04 996 Turbo I attempted to close my top and the clam shell would only open an inch or so on the passenger side only. The driver side would stay down fully closed. Holding the dash switch in the close position long enough resulted in the windows closing and the dash light going off yet the top remained fully down. Is there a way to release or unlatch the driver side of the clam shell or how do I proceed? Thanks!
June 11, 2015
  Followup from the Pelican Staff: First try to help the clam shell up while an assistant presses the button. Chances are it just needs a little help. You can also try to reduce the amount of tension on the clamshell by pressing down as soon as the button is pressed, then letting it open. See if those tricks work. Let me know how it goes. - Casey at Pelican Parts  
Joe Comments: I have 99 cab. The top goes up and down fine mechanically. However, when the top goes down, the canvas does not fold correctly and rests on the metal latch before the clamshell closes. If I don't manually tuck the canvas in, the latch punctures the canvas top hen the clamshell closes. It has torn several holes dead center in my roof. Any idea what is causing this?
June 4, 2015
  Followup from the Pelican Staff: I think the canvas has some tension straps broken or unattached. - Casey at Pelican Parts  
James Comments: I also have a problem with my air bag on the passenger side on my 2006 997 Cab. No one sat in the seat for a long time then I put something heavy in the seat and the light came on. I spoke to a mechanic and he told me it could be just reprogram but I have found a mechanic that can do it. Any help or do I need to replace something?
June 2, 2015
  Followup from the Pelican Staff: Which light came on? The passenger airbag off light? The airbag light? If it is the airbag light then the vehicle will need to be scanned for faults so that a course of action can be planned. - Casey at Pelican Parts  
James Comments: I have a 2006 Cab and the top has been up for the past year. Now when I put it down there is no problems but when I put it up the latch goes up and down on the window shield. I can stop it with the bottom but the windows do not go up automatically. What could be the problems?
June 2, 2015
  Followup from the Pelican Staff: Could be a faulty microswitch in the roof frame or that the latch is not pushing in far enough. If you push up on the latch catch while holding the button do the windows roll up?? If so the microswitch assembly is likely faulty. Could also be the latch but the microswitch is more likely the culprit. - Casey at Pelican Parts  
big alan 74 Comments: hiya,
i cant get my clam shell open on my 99 cab. i had durametric version 3 but that didnt cover the roof.
i downloaded version 5 but cant seem to get it to work even tho using new drivers etc.
would durametric put roof into service position???
thanks.
June 1, 2015
  Followup from the Pelican Staff: Double check to make sure the parking brake signal is getting through. Does the Park Brake light on the dash light up when you lift the handbrake? You can usually get the top in service position with the button. - Casey at Pelican Parts  
Lee Comments: Don't think my problem is mention in the myriad of concerns other owners are having: I have a 2001 Carrera Cabriolet that has been catching the canvas on the cowling latch mechanism when I puttee top down and the cowling does not finish the final seating movement. I have checked the top pension and it seems OK but not sure parameters. What causes the canvas to fold wide enough towards aft to catch the cowling latch?
May 29, 2015
  Followup from the Pelican Staff: I would bet that one of the tension straps is broken in the canvas top assembly. - Casey at Pelican Parts  
T B Comments: I have almost fixed my 996 top, but I am still having difficulties calibrating.

Using the Durametric tool, it would calibrate fully and appear to work, but it would log a potentiometer fail. Then the top would work intermittently but stall occasionally and require a short wait or a slight push.

I removed the potentiometer on the motor and the inner plastic gear fell apart in my hands. the black one that goes on the square shaft and has outer teeth, not the orange one that is part of the pot.

I did my best to glue the whole mess together and assembled it. I set the pot to 6.2K as prescribed, but I am not sure if I had the clamshell and top in the correct position for this setting. The top was slightly open but the clamshell was fully DOWN as I couldn't raise it with the bolt loose.

It worked again, and calibrated again, but still shows pot failure.

Questions:

- Where should the clamshell and the top be when the pot is set to 6.2K? Did I mess that up?
- Is the inner gear available? Or is it included with the pot and it is available? Are any parts available other than purchasing a whole new assembly with motor?
- Any advice?

I started a new post because I realize I had multiple issues
May 26, 2015
  Followup from the Pelican Staff: I am sorry but I do not understand the 6.2K, where did you get that spec?? Is that in an effort to avoid calibration?

It does appear that the potentiometer is available separately. OEM-99661331302

- Casey at Pelican Parts
 
Tierraman Comments: 1989 911 Cab, Top works fine; Top warning light goes off when top is down but doesn't go out when top is up. Front motors latch all the way. If I disconnect the control module and reconnect, warning light goes out, but if I open and close the front latch motors, light comes back on. I've pulled the control module to view the condition of the solder points. Is this the right direction? Everything else seems to work fine, other than the notorious warning light issue...
May 11, 2015
  Followup from the Pelican Staff: Disconnecting the module will always turn the light out because the inputs and power to the light are cut off, BUT those control units are notoriously faulty so I think you're going in the right direction. Another issue I have seen is when the wiring which runs along the roof breaks cutting the microswitch inputs to the control unit and making the light stay on. I'd say check both of those two things, and you will probably find your answer. Also don't forget the power of a thorough visual inspection. Looking at things pay close attention to things that don't look right. We all have a little mechanical intuition especially on the vehicles we drive often. Let us know how it goes. - Casey at Pelican Parts  
big alan 74 Comments: big alan 74 guest
Guest

Posts: n/a
i have lived with my 1998 996 c2 roof not working for a yr and a half.
in all the time searching for help i have never found a page as helpful as this one. WELL DONE AND THANKS.

I took car to local INDEPENDANT PORSCHE garage who did tests they topped up fluid, replaced rear latch mechanism, swapped roof control module with another and durametric tested all sensors which all seemed ok.

some times it would work then when putting roof up would freeze around the service position about 8 inches from window screen. if car is left a couple of hrs it would work and close. which made me too scared to use it.
ive spent a lot of money and roof still dont work, it is stuck closed, nothing moves at all now.

can you help??? can you even do the works required. its depressing me as car is worthless in currant state !!!


__________________
hi thanks for the reply.
as for symptoms, when the roof stopped 8 inches from window screen the hook was out i think.

the motor does not sound noisy at all.

there was one thing, the last time it worked whilst putting the roof down the front latch mechanism made a loud bang as if it was stuck in the wind screen. i took it off and had a look but nothing jumped out to me as if it was broke.

cheers.
May 11, 2015
  Followup from the Pelican Staff: Ahhhhh very good information! Chances are something is bent, or has gotten out of calibration due to the front latch hanging up. Check all the arms fasteners make sure they are tight. I have found some cars that the pivots for the arms in the rear get loose and the top doesn't work right. I bet you'll find something loose or a fastener missing. - Casey at Pelican Parts  
big alan 74 Comments: i have lived with my 1998 996 c2 roof not working for a yr and a half.
in all the time searching for help i have never found a page as helpful as this one. WELL DONE AND THANKS.

I took car to local INDEPENDANT PORSCHE garage who did tests they topped up fluid, replaced rear latch mechanism, swapped roof control module with another and durametric tested all sensors which all seemed ok.

some times it would work then when putting roof up would freeze around the service position about 8 inches from window screen. if car is left a couple of hrs it would work and close. which made me too scared to use it.
ive spent a lot of money and roof still dont work, it is stuck closed, nothing moves at all now.

can you help??? can you even do the works required. its depressing me as car is worthless in currant state !!!
May 10, 2015
  Followup from the Pelican Staff: Sorry to hear that...This can be hard to diagnose without seeing the car in action. When the top stops 8 inches from the windshield frame, does the top function in the down direction? Or does it just stop all together? When it stops does it sound like the pump is straining? Since all the electronics have been checked by the shop I would start to check fasteners for tightness and check the very basic things. Can you help the top past the point where it stops gently with your hand? - Casey at Pelican Parts  
T B Comments: 2001 996C4 here.

The top failed last autumn with a cracked plastic gear in the flap mechanism. It skipped a few teeth and the top froze.

This spring we replaced the mechanism and calibrated the top with the scanner, and everything works, top goes up and down again.

However, when the top goes down, everything looks correct and snug, but the dash light still shows the top "opening".

Is there a final microswitch that tells the car when the top is fully down? Or am I back to calibration hell again?

Thanks.
May 8, 2015
  Followup from the Pelican Staff: Do the windows go back up but the light stays on? - Casey at Pelican Parts  
Rusdy Comments: Hi Nick can you please help. I have a problem with my roof as when I try open the roof it unlatches on one side only. I cant seem to see what unlatches the mechanism.
May 1, 2015
  Followup from the Pelican Staff: What vehicle are you working on? Most latches are released in unison. If one is stuck closed, it may be detached from the linkage. - Nick at Pelican Parts  
njstol Comments: Mine problems sounds exactly like the same as Andy_A back in Nov14: Top and windows appear to operate normally when top is opening, and the top appears to be fully stowed, but clamshell cover does not close as if "waiting for a signal". Closing roof from that point goes normally- windows up, latches, and clamshell lid closes. Try again, everything seems to go normal, except lid doesn't close at the end.
April 28, 2015
  Followup from the Pelican Staff: Look at Figure 12...when the clamshell appears to be waiting for a signal are these flaps closed??? I know the clam doesn't like to close unless the flaps are CLOSED. - Casey at Pelican Parts  
S33SSG Comments: Hi, I have a 996 Gen2 C4 Cab 2202. My hood was working fine it then suddenly stopped halfway through being put up. I had to use the manual override to get it closed but now the rear side windows will not come up at all they were fine before, front side windows are fine. The roof has latched closed correctly, there is no warning light on the dash, the parking brake light comes on when the brake is applied, there is no warning that the engine lid is open and the battery seems fully charged. The hood no longer works but in doing the manual override I have changed the pressure settings on the pump. The electric bits work IE the latch etc. its just the hydraulic bit of the hood that doesn't move but the rear clamshell does move!!! My questions are:
1. What is the correct setting for the hydraulic pump the gold Allen key on the front that is adjusted by the long red Allen key? I am sure I have completely ruined any setting it did have when I did the override
2. How can I get my windows up and why are they not working?
Thanks so much for any help
April 14, 2015
  Followup from the Pelican Staff: Ok answer to number 1 is completely screwed in. That emergency plug only releases pressure held by the pump so that the top can be moved freely. Screw it back in and the top should activate.
Answer to number 2 could be related to the top being uncalibrated. Try to address number one first, when closing the top hold the close button until the top closes, AND the windows roll up. This helps teach the control unit by going through the whole process. - Casey at Pelican Parts
 
Greg Comments: Hi Nick I have tried to open the Fill port plug in diagram 5 with Alan key can't get it open what am I doing wrong
March 23, 2015
  Followup from the Pelican Staff: The plug should come out like a normal fastener, remove it by loosening it counterclockwise. Then add fluid using a small syringe. - Nick at Pelican Parts  
Kparmstrong Comments: My cover seems to work fine, the top goes up and down fine, windows work fine. When it gets to the part for the side flaps to go up or down, it takes forever. They move at a practically imperceptible pace, but eventually it works. Both left and right seem to actuate at the same pace. I will certainly check the fluid, but before investing the time to wait for the damn flaps to go down, I thought I would get your thoughts.
March 7, 2015
  Followup from the Pelican Staff: Check for faults and have the shop perform the calibration procedure. - Casey at Pelican Parts  
Lucifero Comments: Hello. 996 cabrio - I opened the roof. And when i press button to close it - it only will open rear body lid and then wont go further. Tell me what to check? THanks
March 7, 2015
  Followup from the Pelican Staff: Check the fluid level in the pump which is outlined in Figure 5. - Casey at Pelican Parts  
nickishere Comments: Great article, pics and comment thread. My 2000 996 top whined pretty loud a couple of times and today won't go up at all. Hopefully it's just a fluid top-off. Is there a particular fluid recommended for the reservoir?
January 28, 2015
  Followup from the Pelican Staff: http://www.pelicanparts.com/cgi-bin/ksearch/PEL_search_2014.cgi ?SUPERCAT_FLAG=Y&make=&Context_make=&please_wait=N&LastVisited_input=&Previous_Section=&forumid=&threadid=&description_side=hydraulic+fluid&GoSearchSideFlag=T&command=DWsearch&command=DWsearch&REFINE=Y&FORUM_REFER=&SUPERCAT_FLAG=Y&Previous_Section=&LastVisited_input=&make=&description=00004320489&x=46&y=16 - Casey at Pelican Parts  
Eric Comments: When it fails to close the windows go down, sometimes the roof cover opens all the way sometimes it opens partially, sometimes the cover opens all the way but the roof won't come out, it's never the same,
January 16, 2015
  Followup from the Pelican Staff: If it's never the same the symptom is too inconsistent. Cnfirm the windshield microswitches are working and then check the vehicle for fault codes. - Nick at Pelican Parts  
Eric Comments: I have a 2000, 996, my roof sometimes works great. Sometimes it goes down then won't go up, then a while later it will go, then sometimes it won't go down, I have checked the fluid twice it is full
January 15, 2015
  Followup from the Pelican Staff: Describe what happens when it doesn't work. With the windows, where the top stalls, etc. I need a bit more info. - Nick at Pelican Parts  
Brian Comments: I have a 2003 996 and the top goes down with no problem, but when I close the top it is sluggish and in some cases stalls as it is raising up. Not sure what I should look for in terms of an issue.
December 13, 2014
  Followup from the Pelican Staff: Sounds like a failing pump. Start by checking the fluid condition and level. - Nick at Pelican Parts  
tripp Comments: I initially had a rattle from one of the plastic pieces that holds the headliner to one of the cross members - that was an easy fix, and now I only have the creaking when I enter driveways, etc.

I ordered Gummi Pfledge for the rubber contact points and seals per the recommendation on other forums, but are there metal joints or other that should also be lubricated? Any recommendations on the best way to approach are greatly appreciated - thanks so much for your help!
December 10, 2014
  Followup from the Pelican Staff: A light grease in the latches would be OK. but not too much. - Nick at Pelican Parts  
tripp Comments: I have an '06 C4S Cabrio, and I am noticing a creaking/shifting noise when the top is up and I drive over a speed bump at an angle or into a driveway where there is any twist on the body. It almost sounds as if the convertible top shifts a bit, and this is the sound of an otherwise tight part creaking or shifting when I say 'creaking' I dont mean a squeak, just to be clear. Have you any experience with this? I could see a solution as either better lubricant in joints, or perhaps even a better sealant like replacing the rubber strip where the top meets the windshield. Thoughts?
December 9, 2014
  Followup from the Pelican Staff: If just a creak, it could be a worn seal or dry joint. If there is a rattle involved, the latches may be worn out. - Nick at Pelican Parts  
Andy A Comments: I have attached the section that does not go back into position when roof is down,it just appears to be waiting for a signal ? Everything ok when roof is in up position
November 21, 2014
  Followup from the Pelican Staff: I can't make out what you referring to in the image. Is it the clamshell / body lid that is giving you trouble?

When ti stays up, is there any noise? Does it try to retract? Inspect the linkage and ball ends for the lid.- Nick at Pelican Parts
 
golfdude Comments: Thanks Nick. I haven't found the switch you mentioned. Is there a diagram or picture I can look at to understand it? Also, until I fix this, I would like to manually lock the compartment lid, it stays open and bounces around. When I used the allen tool on the port, it breaks loose and just spins out. Any suggestions-and thanks for the support!
November 18, 2014
  Followup from the Pelican Staff: I would grab a repair manual. It would have the diagrams.

Give our parts specialists a call at 1-888-280-7799.

If you hold the lid down while you close it. does it still pop out? - Nick at Pelican Parts
 
Andy A Comments: Porsche 911 convertible 1999 Back arch section lifts roof drops into correct position When arch does not go fully down Can see no reason why? When in closed position arch section goes in place Any ideas?
November 17, 2014
  Followup from the Pelican Staff: I don't understand what you mean. The arch is preventing it from opening? Can you share a photo of the scenario? - Nick at Pelican Parts  
George Comments: Hi Nick,
my 1999 996 cab top is working but it raises and lowers extremely slow, sometimes stopping and requiring me to release and again press the button to open/close the top.
A couple of months ago I filled the reservoir which was a bit low and the top worked great but recently it started to act up as above and opening/closing slow. I checked the fluid and it is still full above the + marker. I have not found any leaks. Any ideas on what to check next?
November 16, 2014
  Followup from the Pelican Staff: I would assume the pump is worn. Does it sound like it is louder than it was? maybe whining? - Nick at Pelican Parts  
Alex Comments: Hello Nick,
I have a 2011 911 Turbo S Cab and have some issues with my top. There is wind noise coming from the rear passenger side corner and after i washed my car today i notices that in both corners of the convertible compartment there is water, which also leaked to rear seats. Do I need to replace seals that on both rear of the top and on the lid compartment or is it something else.
November 10, 2014
  Followup from the Pelican Staff: Inspect the seal, they do leak. The wind noise is a good indication that something is going on back there. Check the top seal, that is the most likely culprit. - Nick at Pelican Parts  
golfdude Comments: Good Info! 1999 Porsche Carrera Cabrio. The problem-top worked fine until last week. When I push the OPEN button-windows roll down, top unlatches, but no movement. Brake light ok. Fluid level good. When I open compartment lid manually, the top will cycle close-then won't open. Top will also cycle open but OPEN light stays on when compartment lid is down. I tried pushing down on lid to no avail. How many microswitches are there in the compartment area or should I look at something else. Lastly, when trying to lock compartment lid manually, the nut where allen wrench goes in; breaks loose and there is no "lock" sound or feeling. Only had car a few months and car was neglected by previous owner. Any help is appreciated. Retired Vet-TX
October 21, 2014
  Followup from the Pelican Staff: There is a microswitch above the motor, I would check it. Also check the relay at the left side kick panel. Unplug it and plug it back in.- Nick at Pelican Parts  
Junior Carvalho Comments: Hi i have a few problems. First with side flap, it was to slow and doing a noise. yesterday i opened the top and could not close . hopefully i closed after hard work.Now i can not open the convertible-top compartment lid , just drivers side open... the passenger side is stucked and i do not know how to fix it... can you help me? do you think it should be lower oil ? how do i open the lid compartment handily? Thanks
October 19, 2014
  Followup from the Pelican Staff: Check your owner's manual for emergency operation. Once you detach the top from the mechanism, look for damaged cables or rods. It is possible the latches are not releasing. - Nick at Pelican Parts  
Mikensite Comments: 2004 C4S Cab - top opens and closes properly, but when closed, the "Top Open" light on the dash is still on and the rear windows do not operate. Are there any switch on the windshield frame or they are all on the back assembly?
Also the top is curling inwards about 1/4 inch, the grip holding the canvas is gone or loose. Don't know if related.
October 18, 2014
  Followup from the Pelican Staff: There are switches in the latches at the windsheild. This may be your issue. - Nick at Pelican Parts  
Franz Comments: I have a 2005 Carrera S Cabrio. The cover on the locking device the portion attached to the front portion of convertible top came off. It does not appear to be damaged, and the top still goes up and down, locking and releasing properly and smoothly. However while it looks like the cover should simply snap back on, I cannot get it to do so. I have perhaps not applied enough pressure as I am not sure that is how it really attaches.

Any thoughts and advice would be appreciated. Many thanks.

Franz
October 15, 2014
  Followup from the Pelican Staff: Can you share a photo of the cover and the vehicle? I want to be sure the tabs are not damaged. - Nick at Pelican Parts  
Ray_S Comments: I filled up my horizontal reservoir today 2004 turbo Cab but still have some issues opening and closing the roof.

Is there a procedure I need to follow to bleed the system?

Issue is - there seems to be a "dead spot" - once opening, the roof crashes down on the last couple of inches. Upon closing, there is a an unusual delay after the lid openend, takes couple of seconds before roof starts to close then.
Is it possible I need to bleed somehow?
October 5, 2014
  Followup from the Pelican Staff: The system should self-bleed after a few operations. Is the fluid foamy? - Nick at Pelican Parts  
John Comments: My 2007 997 Cab top wont latch at the top latching hook. Also, smells like an electrical burn at the top latching motor/mechanism. I closed it manually, but now what? Replace the whole mechanism or just a motor within the top latching unit? John
October 4, 2014
  Followup from the Pelican Staff: I would think it is just the motor. I would remove the motor and see if the latches locks and releases properly, if so just replace the motor. - Nick at Pelican Parts  
Daniel Comments: Sorry it's a 996 TT 2004. Cabriolet. Fuses Ok. Even the 50 amp under the pass dash...
I think I might of disconnected something while changing the top..but don't know where..??? Top works fine..
Or maybe a relay..?
September 26, 2014
  Followup from the Pelican Staff: No problem. The window switches go right to the motors, except for grounds that come from the door module. I would check if they are connected ok. - Nick at Pelican Parts  
Daniel Comments: Windows won't work after convertible top replacement.....?
All fuses ok..I might of disconnected a micros witch or something without realizing... Any Ideas where I should be looking?
September 22, 2014
  Followup from the Pelican Staff: If none of the windows work, I would start by checking fuses and fault codes. What kind of vehicle are you working on? - Nick at Pelican Parts  
NJ Troutman Comments: The inside corner of my fabric cab roof 997.2 gts
has unzipped. There is not much room to re zip the corner when I try to sit in the back 2 small seats
Do you have any suggestions on a way I can repair the inside rear cornerof the cab top?
September 13, 2014
  Followup from the Pelican Staff: Have you tried with the top slightly opened so tension is relieved. - Nick at Pelican Parts  
Shawn Comments: HI - I need a bit of advice. I have a 2006 997 S cab. The soft top is bunching up over the passenger window see attached pic. Inside the soft top, there is an elastic band which runs width wise the car. When i pull on the band, the bunching gets better although not completely so. Any tips on how to solve?
Thanks,
Shawn
September 6, 2014
  Followup from the Pelican Staff: I believe you have to replace the headliner and tension strap. - Nick at Pelican Parts  
Sal Comments: Hi Nick, I can hear the rear flap motor working but it is not moving. I have proceeded with the emergency procedure and once I put the flap up manually the roof works fine.
Do you think the gears are shredded inside the motor casing stopping the cables to operate? any help would be great. Cheers Sal
August 17, 2014
  Followup from the Pelican Staff: The gears or the drive. I would inspect them all, or just buy the usual faulty parts. Our parts specialists can put a repair kit together for you. Give our parts specialists a call at 1-888-280-7799 and they can help figure out which part or repair kit you need.- Nick at Pelican Parts  
PorscheC4S Comments: 2004 C4S 911 996 Cabriolet convertible failure.

The hydraulic system works well with opening and closing but only if the rear crescent deck cover is first manually opened. It will not open or close on its own though the motor that is connected to the Allen makes a sound when pressing the convertible top button. The rear shell does not latch at the far back. It seems there is a failure of the deck cover function that prevents the hydraulic system for the actual convertible top to delay and therefore not engage and work.

Please advise
August 15, 2014
  Followup from the Pelican Staff: I would think the issue is with the drive for the lid. I am going by memory, but I think the cables are problematic. - Nick at Pelican Parts  
Sam Comments: Hi Nick, when I press the button to open the top 2004 996 turbo cab it opens the latch but then isn't able to open the top any further. I checked the hydraulic fluid which was low so I filled it but it still won't raise or close the top. Based on your comments above this seems like one or both of my actuators are faulty. Would you agree with this conclusion?
August 4, 2014
  Followup from the Pelican Staff: Before guessing at the actuators, check if the latch switches are working. If the control module doesn't see the latch open, the top will stall. - Nick at Pelican Parts  
bbirt Comments: I have a 911 996 that the top will not open. I did find the oil low and filled but I just hear two clicks. Fuse is good and emergency brakes lights on the dash. Once pressing the open button the flashing top icon is displayed on the dash. Should I hear the motor. Or what can I trblshoot further. I have manually lowered it and then tried to raise it, but no go. Also the top lock did open but nothing more.
June 28, 2014
  Followup from the Pelican Staff: I would give the top a push near the windshield. A microswitch may be faulty. - Nick at Pelican Parts  
sstrickstein Comments: I have a 2000 996 cabriolet. I can operate the top fully from the drivers door lock cylinder but the button in the dash does not work. I get a flashing symbol on the IP.
June 24, 2014
  Followup from the Pelican Staff: There may be a problem with the door switches (that tell the vehicle when a door is closed) or the top switch. - Nick at Pelican Parts  
Mike Comments: I have a 1999 ,911 and my roof is not working at all, the side roof frame was broken and repaired. The back lid will open and close the windshield latch will work but the hydralic rams will not move in or out . Fluid was low and topped up the motor sounds but no movement.
Is the a solenoid valve which changes flow direction or is the motor reversible. Any help would be appreciated
June 19, 2014
  Followup from the Pelican Staff: If you give it some help to move away from the windshield does it move? Could be the latch switches. - Nick at Pelican Parts  
por997s Comments: Hi, this cable has broke? Anyway to fix the mechanism please. It is very expensive to replace the entire mechanism. Thanks
June 10, 2014
  Followup from the Pelican Staff: It may be available. Give our parts specialists a call at 1-888-280-7799 and they can help figure out which part or repair kit you need.
- Nick at Pelican Parts
 
Ram Comments: C4s roof light on not going off when roof completely open we changed roof motor and rear mechanicam still light on
May 27, 2014
  Followup from the Pelican Staff: The sunroof drive has a position switch, it may be out of adjustment. - Nick at Pelican Parts  
Ram Comments: I have problem with 996c4s door light on while opened roof light is not going off
May 27, 2014
  Followup from the Pelican Staff: You may have a defective door switch. - Nick at Pelican Parts  
Coop Comments: 2001 cab-the adhesive that holds window to the top is "drying out"and has separated in several areas.What kind of adhesive do I need?And what advice can you give? Coop.
May 26, 2014
  Followup from the Pelican Staff: There isn;t one I know of that will fix it. You have to replace the top. - Nick at Pelican Parts  
chamilun Comments: is there an electrical schematic for the top? Im pretty sure Im getting no power to the system, even though the fuse is good and there is power at the fuse. also power at the switch. But no light at all on dash, and just no operation at all. Next stop is probably dealer but am trying to avoid that as its an hour away. thx again
May 23, 2014
  Followup from the Pelican Staff: Yes, a repair manual should have the wiring diagram you are looking for. I would grab a repair manual.

Give our parts specialists a call at 1-888-280-7799.- Nick at Pelican Parts
 
Ash Comments: Hi Nick,

Its a 2010 Carrera 4S. I think you are right - it isnt moving at all - as though the latch is locked on and wont release. Any advice on how i can get it to release?

Help is very much appreciated.
May 22, 2014
  Followup from the Pelican Staff: If you can get to the cable, I would pull on it, but be careful not to detach it from the far latch. Maybe follow it to the solenoid and activate it from there. If the latch itself is jammed, you may have to pull up on lid while you release it. - Nick at Pelican Parts  
Ash Comments: Hi Nick,

Great article - like everyone else i too am having convertible top malfunctions! My problem though is the deck cover which needs to lift before the hood can retract seems to be stuck on firmly on the drivers side UK car - the other side actuates perfectly - but I dare not take it any further in case it warps the deck cover. Its like its latched on permanently. I cant work out though how to manually release it so I can get to the pump to check the fluids - any ideas?
May 19, 2014
  Followup from the Pelican Staff: The lid latch may be stuck. You didn't mention what vehicle you have. - Nick at Pelican Parts  
chamilun Comments: My top is not working at all. The dash indicator does not even light up with the key. Apparently it should be lighting up for 5 seconds no matter what. Any idea what to check?
May 12, 2014
  Followup from the Pelican Staff: Does it light up when you turn the key on with the engine off? If not, I would start by checking the vehicle for fault codes.- Nick at Pelican Parts  
mac Comments: I need some advise. My top wont go down so I was going to do it manually. I got as far as figure 11 and went to turn the Allen head bolt but the Allen head part is missing I just see a square nut. Look like the allen head part has at some pointbroken off. Is that something I can order. Not sure what to do from here please see picture
April 26, 2014
  Followup from the Pelican Staff: It does look to be missing or just plain different. If there no place to insert a tool, you may be able to an adapter or new part. Give our parts specialists a call at 1-888-280-7799 and they can help figure out which part or repair kit you need.
- Nick at Pelican Parts
 
Mike996 Comments: Hey there: I followed the TSB instructions and in 20 minutes had replaced the latch cover, tried the door lock to close the top...it worked perfectly including rolling up the back windows.
Thanks
April 20, 2014
  Followup from the Pelican Staff: Thanks for the additional info. We appreciate it.
- Nick at Pelican Parts
 
Dave Comments: Hi, great website and great article. My problem is with the top fully closed, when I press the button to lower the top, the windows go down all the way, but then the top doesn't move and there are no sounds brake light shows on dash, and I assume since the windows lower, the brake microswitch is not the problem. Durametric tool shows fault code 5 time out. Is this likely the latch microswitch? Also, I don't recall, are the windows to go all the way down, or only half way before the roof moves? Thxs!!
April 14, 2014
  Followup from the Pelican Staff: It could be the latch microswitch. Have you tried giving it a little push, when trying open? - Nick at Pelican Parts  
Mike 996 Comments: Hey guys:
I found the following Porsche Tech Service Bulletin that describes the process..will be trying it shortly


http://bethnrayndogs.com/car_docs/Porsche/porsche/Porsche_Tech/Porsche_TECHNICAL_BOOKS/Tech_Bulletins/Grp6_13-98.pdf
April 14, 2014
  Followup from the Pelican Staff: Thanks for the additional info. We appreciate it.
- Nick at Pelican Parts
 
Docsuds Comments: Hi Nick, thanks for your comment, yes I found that the plastic sheath was chipped off and the contact is not snug hence ! Started working when I covered the hook with a duct tape. Yes like Mike 996 would like to know what definitive can be down to resolve it instead of change the whole hook apparatus!
Thanks for your advice, much appreciated!
April 14, 2014
  Followup from the Pelican Staff: The latch comes off when the T30 Torx fasteners are removed. You should be able to replace it then. - Nick at Pelican Parts  
Mike996 Comments: Hey Nick:
I have the same issue where the top keeps trying to lock into the windshield
I have seen other postings that indicate it could be the plastic covering on the latch, as mine is broken I'm thinking this could be the issue.
I have not see anywhere showing how to replace the plastic covering.
Could you tell me how to replace this?
I will order the part immediately if I can find out how to replace it.
April 13, 2014
  Followup from the Pelican Staff: The latch comes off when the T30 Torx fasteners are removed. You should be able to replace it then. - Nick at Pelican Parts  
Docsuds Comments: Hi Nick, I have a 996 , 2002 make. The problem is that my soft top front latch keeps on trying to latch ,but does not. This leads to the rear windows no closing at all! Alignment looks okay to me.
April 10, 2014
  Followup from the Pelican Staff: If you pull it down to the windshield, will it latch? The microswitches may not be making contact. - Nick at Pelican Parts  
Karl Comments: Yes the top is snug. It seems to be creaking somewhere behind the solid front portion. And is there general routine maintenance that should be done to keep the top in good working condition for the years to come?
April 5, 2014
  Followup from the Pelican Staff: No really. Just keep it clean and monitor the fluid level. - Nick at Pelican Parts  
Karl Comments: Hi Nick. Just purchased a 2003 911 Cabriolet. The top operates fine, but it has some creaking when I drive with the top up. Do the joints or pivot points need lubrication? And what else should I be servicing to ensure long lasting reliability for the top operation. Thanks
March 31, 2014
  Followup from the Pelican Staff: I am not aware of any lube points. Is the top tight to the body when closed? - Nick at Pelican Parts  
Stefano Comments: Hi Nick,
I have the same symptoms of user Ransom below Jan 24 and Feb 02:
during the opening phase of the roof, when the roof is already fully folded, the shell cover hesitates to fully close. If takes few times going up and down before it actually completes the process. And during the top down the shell even seems to shiver...
I checked the fluid level and discovered that I have the horizontal fluid reservoire.
My fluid fills half of the fluid plastic bottle and the level crosses exactly the ' + ' sign showed in the attached photo.
1 what is the correct level of the fluid for the horizontal fluid reservoire? Full or half full?
2 you suggested to Ransom that it could be the alignment issue. What is is? How can it be solved? Is there a guide?

Thanks a lot.
March 19, 2014
  Followup from the Pelican Staff: The fluid should cross the plus sign when horizontal or vertical. - Nick at Pelican Parts  
pathfinder11 Comments: hi, my actuators are leaking and need to be replaced on a 04 c4s cab, can the actuators be bought by themselves or do i need to buy the pump and actuators? do u guys sell the actuators if thats what i need? thanks
March 18, 2014
  Followup from the Pelican Staff: I'm not 100% sure if you have to buy them together.

Give our parts specialists a call at 1-888-280-7799 and they can help figure out which part or repair kit you need.
- Nick at Pelican Parts
 
AJ Comments: Hi! - thank you for all the info on this topic! - My 2001 carrera top is working fine and quiet WHEN I can get it started!! I seems to get stuck in the open position and when pushing the button to close NOTHING - only a soft click, click, click form the back - some microswitch fault? where/how? I followed your advice yesterday published in previous articles: filled the hydraulic pump to correct level was very low! and also added some grease on the hooks/latch
February 16, 2014
  Followup from the Pelican Staff: Is the parking brake light on and is it engaged when you try to open the top? The clicks might be the latches releasing, then it stalls due to not seeing a switch position. Try to help it up, does it open with a little guidance?- Nick at Pelican Parts  
Ransom Comments: Nick - thanks. Anyway to tell? or fix the alignment issue?
Is is an alignment with the rag top or shell most likely?

I see the shell hesitate and go half way down and back up several times before fully engaging and closing.
February 2, 2014
  Followup from the Pelican Staff: Hard to say, but I would think the top has the alignment issue. You can take some measurements as the top opens and see if anything seems bent or skewed. - Nick at Pelican Parts  
Ransom Comments: I have a 997 - '06 - and the top works great - but the shell cover will not always close all the way during top down - it takes several tries before it fully closes and indicates that the top is open. IT seems that the shell is pushing down on the folded top when it does this. Is this a sensor issue? an electric motor issue? or a position setting issue with the shell?
January 23, 2014
  Followup from the Pelican Staff: Sounds like an alignment issue. Especially if the top is trying. If it were a sensor, the top may stop or set a fault. - Nick at Pelican Parts  
Mick Comments: Hi,
I am in trouble with my convertible hood operation, 911, 996 model. 2003 year.The top only goes halfway on the way up and stay vertical...then i lower the roof and try again and then the roof goes all the way.This happens one of five times...intermitent. Have you heard of any problems like this?
Regards, Mick
January 21, 2014
  Followup from the Pelican Staff: This could be a fault in a microswitch. I would check switch positions using a Porsche scan tool. - Nick at Pelican Parts  
wally Comments: Hi: my name is wally I have proplem in 1999 carrera lid not working Top motor is fine ??
December 4, 2013
  Followup from the Pelican Staff: The lid latches are likely not timed correctly or faulty. FOllow the emergency operation procedure in your owners manual. Then inspect the latches and cables. - Nick at Pelican Parts  
david Comments: Hi Nick
Your info is very useful, today I follow your steps to try to fix the roof, I find the design of the motor and oil bottle is difference from your photos, it is horizontal see attach photos, we find the oil is very low, so we went to Porsche shop to buy the oil, unfortunately they don't have stock, may I know any compatible oil in the market, what is the brand name and model number?

Thanks

David Tang
December 3, 2013
  Followup from the Pelican Staff: Give our parts specialists a call at 1-888-280-7799 and they can help. - Nick at Pelican Parts  
david Comments: Hi Nick
Thanks for your reply, when I pull up the button, the roof open little bit and no power to continue, I need use hand to push it, the roof can open 100%, when I press the button down, the roof has no power to close, I need use my hand to help to close, the roof can close 100%, the hook can lock the roof. when I pull or push the button the roof make some noise very little, you say the micro switch faulty, where it the switch and how much?
I feel the roof is not enough power to open and close, do you know which part has problem.
Thanks

David Tang
November 28, 2013
  Followup from the Pelican Staff: If the motor is attempting to work but lacks power or force. The motor could be faulty, or there could be a part jamming the motor. I would check that the motor is getting power when you attempt to open it. If it is getting good power and the motor is not working it could be faulty.- Nick at Pelican Parts  
david Comments: Hi Nick
Thanks for your info above, my car is 911 977 year 2007, last week the top can only open very little, is around 10", I still can close it.
I read your tips very carefully but from figure 5 to figure 6 I don't understand how I can see the hydraulic actuators, do I need to remove something?
I did not go to repair it yet.
Thanks

David Tang
November 26, 2013
  Followup from the Pelican Staff: There could be a faulty microswitch. Does the top make any noise when you try to open it? - Nick at Pelican Parts  
Hurdigurdiman Comments: Jacolas Take the top into service mode and you will see where the clam shell latches into the H style bracket under the clam shell. You also see the hook sticking up which goes into that final pull down on the clam shell closing it completely. Put a good dab of O ring grease or similar onto each part ie:- The hook and the H bracket. Try it again. I had the same problem and this action solved it. The hook was not going completely into the bracket because both were very dry and binding on each other. Good luck.
October 10, 2013
  Followup from the Pelican Staff: Thanks for the input on this one. We appreciate the help. - Nick at Pelican Parts  
JOLLY Comments: Thanks Nick, different pump but thanks for all your help. Roof is working perfect now, £70.00 and 3 weeks later. I filled the resevoir via plug at end then operated the hood several times by hand pausing to bleed the pipes inbetween. Took about 1 litre. just got lucky I guess. Cheers again
October 8, 2013
  Followup from the Pelican Staff: Ah, thanks. You must have the metal reservoir?

Would you mind sharing some info about the pump type you have.

- Nick at Pelican Parts
 
JOLLY Comments: Thanks for you earlier post. MICE CHEWED HOSE . I have removed the hoses and had them repaired . I now need to top up the pump and hose etc. I have a different one to the one in your photo.It sits horizontal and has a white resevoir on the end. There is a brass plug in this and 3 other plugs in the motor section of the unit. any advice on how to refill the system appreciated. Thanks Jon Liverpool uk.PS The mice realy LIKED peanut butter
October 4, 2013
  Followup from the Pelican Staff: Remove the interior trim panels to expose the pump motor and lines. The pump motor has a clear reservoir on the bottom. There is a a hex head plug in the fill hole right above the reservoir, between two hydraulic line fittings. - Nick at Pelican Parts  
smythy Comments: hello, ive just bought carrera 4s 1999 model, i put roof down and when i tried putting it up it wouldnt work, so idone emergency operation,now roof wont work, is there some sort of override system ?? in the manual it says take to porsche dealer, is there any way i can fix problem my self thanks.
September 27, 2013
  Followup from the Pelican Staff: Can you hear the top motor run? If not, I would start by checking the fuses. - Nick at Pelican Parts  
JOLLY Comments: Hi,for the first time in many years I put the hardtop on my Porsche 911 Carrera 4s 2004. 3 weeks later I took it off and tred to operate the soft top . It went half way up and stopped. after further investigation I suspected mice in the lining few holes couple of seeds on the floor. I sort of traced their route and eventually found a nest behind the back seat in amongst all the hydraulic stuff. So far I have discovered they have chewed through one of the hydraulic hoses, which explains why the roof went half way up.I have read your article on filling up the fluid but could do with some advice on reparing or replacing the hose. I couldnt believe it. cheers JOLLY Liverpool UK
September 12, 2013
  Followup from the Pelican Staff: Here is what I remember about replacing the lines:

1. Place top in top-up/locked position and activate the top-down operation just enough to unlock the front top latch and retract the rear deck.

2. Remove the key so that the top cannot be accidentally activated during the procedure.

3. Reach under the deck, remove the rear top anchoring cable ends by levering them off with a prying tool. There is one on each side.

3. Lift up the back edge of the top and push it forward. The top should stay in this position without support.
Note: From 2002, cars with rear glass window, the back edge of the top will need to be supported to stay open.

4. Remove the rear deck carpeting

5. Remove the retaining clips from the hydraulic cylinder drive pin and frame pin. Remove the left and right drive arm. Remove the drive arm off the pins.

6. Gently pull up on the hydraulic lines to remove them from the mounting brackets. be careful not to bend the lines.

7. Unbolt the banjo bolts for the lines and remove them. Note the positon of the sealing washers and any electrical connectors.


- Nick at Pelican Parts
 
FCG Comments: There is an oil leak just ahead of the rear passenger side wheel on my 996.
And of course, the soft top stopped working. Can you tell by my quick description what seems to be the problem? Do I have to replace any part?
Should I be able to fix it my self?
Tks for your help.
August 25, 2013
  Followup from the Pelican Staff: Without knowing where the leak is coming form, I cannot tell you what to fix. If you pinpoit the leak and describe the area I could be more help. Try jcking the vehicle and looking for the source of the leak. Look for dripping or a clean oil soaked area. - Nick at Pelican Parts  
Jack Comments: Reference above ie clouding flap , I had the sme problem. I solved it by taking off the potentiometer on top offlap motor drive and adjusting.
There is a resistance measurement if between 6.4 and 7.2 ohms fir setting but the cruder way is to lift off potentiometer and rotate by one segment at a time. Trial and error system but I got there and mine works great now .
Hope this helps. Jack Brown, UK.
August 7, 2013
  Followup from the Pelican Staff: Thanks for the additional information. We appreciate it. - Nick at Pelican Parts  
CarCzar Comments: Yes, we had the same problem... After replacing the right rear window regulator we were "excersizing" the top to make sure all was OK and on the third time when the right side cable the pushes and pulls the lid down.. broke.. $700 later and a trip to the shop that has a PST2 to recalibrate got the top operating...Customer, of course, wanted to know "Who broke it"... Had to supply the normal response... "It broke itself" not very satisfying to the customer but still the truth... now the car's back again for slow operation and stopping... Probably low on fluid.. a leak somewhere...
August 4, 2013
  Followup from the Pelican Staff: Thanks for the Info. We appreciate it. - Nick at Pelican Parts  
Jacolas Comments: Hi Nick. Two weeks later and in spite of your great guide to the workings, I am still in trouble with my convertible hood operation, 911, 996 model. 1999 year.
We can now operate all on the hood other than the final stage of closing the crescent hood cover. The motor appears to be running but not closing the lid. Is it a worm drive for this operation and have you heard of any problems like this. As always I would be gratefull for any help.
Regards, Jack
June 14, 2013
  Followup from the Pelican Staff: Not specifically what you are describing. I would guess a switch is not in the correct position when closing. Might be time for some proefessional help.- Nick at Pelican Parts  
Jacolas Comments: This has to be the best, the most professional and the most helpful I believe, on the Internet. I have not applied as yet but my thanks to the author and company in advance. Any business to be done will definitely go they way.
J Brown.?
May 28, 2013
  Followup from the Pelican Staff: Thanks for the kudos - Nick at Pelican Parts  

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