Pelican Parts - Help & Customer Support

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Home > Help & Customer Support

Our Return Policy

Look here for detailed information on our return policy, and how to obtain an RMA number. more...

Frequently Asked Questions about Ordering

Got a question about ordering, which payments we accept or guarantees and warranties? It's answered here in this section. more...

Have a question that you couldn't find an answer to? Send us an email, and we'll get back to you right away with a detailed answer. more...

Frequently Asked Questions about Problems with Your Order

There are often common misunderstandings that occur in people's orders. Please see here for a clear list of explanations of some of the more common problems. more...

Frequently Asked Questions about Shipping

Have a question about how your order is going to be shipped? Confused about delivery methods, or which shipment method is best for International orders? It's all answered here. more...

A Comparison of Available Shipping Options

We understand that serving the needs of our customers is of paramount importance. That is why we offer a wide variety of shipping options, rates and delivery speeds to choose from, for either Domestic or International. more...

The Pelican Parts Privacy Policy - Your Information is Protected

We here at Pelican Parts understand your concerns in the digital age. We will not sell, rent, or disclose your personal information to anyone else. Click to find out more. more...

Shop With Confidence - Your Information is Secure!

The Pelican Parts website is protected with a multitude of security devices designed specifically to protect your information from hackers. Click here to learn more about our website security. more...

Track Your Order

Our detailed order tracking system provides you with shipping times, customer service comments and feedback, and also comprehensive tracking numbers for your order. more...

About Us - The Story Behind Pelican Parts

Find out the story behind Pelican Parts, meet the owners, and take a look at the cars we love to drive and restore. more...

Over the past few years, we've had a lot of kind words said about Pelican Parts from our loyal customers. See what they have to say here. more...

Pelican Parts Gift Certificates

Not sure what to give that special someone? Give a Pelican Parts Gift Certificate, and the lucky recipient will be able to choose from more than one million automotive parts and accessories. more...

Complete our Customer Satisfaction Survey

We're always trying to improve here at Pelican. We've designed a brief survey that will take less than one minute to fill out - your feedback is very important to us. more...

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