We're pleased to announce the introduction of our new Message Center System. This system is being deployed to permanently replace email for communicating with Pelican Parts staff. In recent months, we have found that many of our customers never receive our email replies because they are blocked by SPAM filters. Likewise, some email has been lost internally because it may resemble SPAM. The system is entirely web-based, meaning that you can use it to communicate with Pelican Parts Staff Members without using any email at all.
We feel that this is a major upgrade from the previous email-based system, as it adds a whole host of new features as well. We understand that this is a new system for both us and our customers, and we appreciate your patience as we work through some of the small "bugs" and other issues that accompany any major upgrade.
If you have ordered from us previously,
Please click on the button below to log in to our Message Center.
Never Ordered?
Please click on the button below to send a new message to us.
We can be reached toll-free from the United States and Canada at 1-888-280-7799, or 1-310-640-1245 for International customers. Our fax number is 1-310-640-2632.
Our Mailing Address: 120 Standard Street El Segundo, CA 90245
NOTICE: We are unable to accommodate walk-in guests at this time. Exceptions include advanced will-call order pickup (M-F, 9AM-4PM) and other scheduled appointments. Click here for more information about will call pickup.
