At Pelican Parts, your privacy is very important to us, and we take very
seriously the job of protecting your personal privacy. The information that we
collect from you will be used solely to process your order and improve your
overall shopping experience. On occasion, we do anonymously track your movement
throughout our website in order to improve our overall user experience. Here
What information do we collect? How do we use it?
When you place an order, we collect the necessary information to process your
order, and to make sure that you are getting the proper parts that will fit
your particular vehicle. When you enter a contest or promotion, we may ask for
your name, mailing address and email address so that we may notify you if you
How does Pelican Parts protect customer information?
All data transmitted to and from the Pelican Parts site is encrypted by what is
called a Secure Sockets Layer, or SSL. We use state-of-the-art 128-bit SSL
encryption certificates issued by Network Solutions - one of the Internet's
leading, and safest provider of security for Ecommerce websites. All important
information is encrypted using this technology before it leaves your computer.
The encrypted information is then received by our website, placed behind a
secure firewall, and then decrypted in order to process your order. You can
always be sure that your information is secure by spotting the small lock icon
near the URL of your browser:
You can also view
our Secure Sockets Certificate by clicking on the Network Solutions verification seal.
All the Pelican Parts websites
are also protected by ScanAlert. To ensure hackers can't steal your private information from the web
sites where you shop, ScanAlert's technology acts like a "Super Hacker,"
conducting daily security scans of every known way for hackers to
break-in. Only when they can certify a site is HACKER SAFE will you see
the certification mark appear.
ScanAlert thoroughly audits the Pelican Parts websites every day using
over 10,000 different security tests. These tests are based on hacker
activity information collected every 15 minutes from hundreds of private
and government sources worldwide.
If ScanAlert finds any holes that could allow hackers to steal your
personal information, they notify us immediately with instructions on
how to resecure the site. ScanAlert controls the certification image;
not us. You will not see the certification mark on the Pelican Parts
pages if our site does not pass our daily security audits.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on
your computer's hard drive. Our cookies do not contain any personally
identifying information, but they do allow us to track the most visited areas
of our site, in order to improve it in the future. For example, the information
regarding the year, make and model of your car is stored in a cookie so that
you don't have to continually re-enter this information every time you view a
new page. If you disable cookies in your browser for www.pelicanparts.com, you
will have difficulty browsing and placing orders on the site.
Will Pelican Parts disclose the information it collects to outside parties?
Pelican Parts does not rent, sell, give, or release any of your personal
information to anyone else. Under no circumstances will your personal
information be released to a third party, except under the requirement to
comply with appropriate law, as is such with a court-ordered subpoena. Certain
information may be required to be disclosed in order to process your order. For
example, if shipping a package via UPS, your address information may be
electronically sent to UPS to facilitate the processing and delivery of that
package. Certain products may be shipped directly from our suppliers. Our
suppliers have agreed to honor our Privacy Policies and uphold themselves to
the same strict standards that we have set for ourselves.
Will you guys bombard me with email?
During the process of any on-line transaction, an email exchange is vital to
alert our customers of potential problems or delays with their order. Emails
are sent from our servers to update and inform you when your order has passed
through various stages of our fulfillment process. For example, when your order
is shipped, a tracking number is mailed to you at the end of the day. By
ordering from us, you also agree to be emailed a newsletter or other offers
related to DriveWerks or our parent company, Pelican Parts. In accordance with
Federal Law, you will have the opportunity to opt-out of these offers at any
time. Once you opt-out of these offers, you will not be mailed again,
regardless if you place an additional order.
Your privacy is extremely important to us, and we are firmly committed
to protecting it. We will only use the information gathered from you to process
your order, and improve your overall shopping experience. At no time will
this information be revealed to outside parties for purposes other than
processing an order. By using this site, you consent to the collection and use
of the previously mentioned information by Pelican Parts.com. Any changes to
going into affect.
Your Feedback is Important!
If you have a question or concern regarding our Privacy Policies, we'd love to
hear from you.
Click here to send us some email, and we'll
get back to you with an answer right away.